Utility Billing 

Water & Sewer Rate Adjustments

In December 2015 the City of Morgan Hill completed an analysis of the city’s current water and waste-water rate structure. Adopted rates

Effective July 1, 2018, the Santa Clara Valley Water District (SCVWD) will increase the groundwater extraction fees that it charges the City of Morgan Hill. The production fee increase by the SCVWD exceeds what the City anticipated and had built into its rate structure. Therefore, the City will be passing on the recent unanticipated costs to its water customers.This increase to the volumetric charge is approximately $0.10 per unit (hcf) of water consumed. which is still less than $.004 per gallon for this valuable resource. For the average customer who consumes 14 units per month, this increase will amount to an additional $1.40 per month. This nominal water rate increase for Morgan Hill customers will take effect August 1, 2018.

For the most current rates please see the Current Rate Schedule (PDF).

View & Pay Your Water Bill Online

The City of Morgan Hill offers Online Bill Pay for water customers to make one time payments from anywhere, anytime; or to automate your monthly payments by scheduling them to be paid on the date due. This service will also help you reduce your mail with paperless billing that provides email alerts when your statement is ready for viewing and 24 hour access to your statements, message inserts, and past payments made through the online service.

It's easy to enroll. All you need is your account information from your last bill, your email address, and your checking account, credit card or debit card information.

General Water & Sewer Information

The City of Morgan Hill's Utility Billing Office provides water and sewer services to customers in Morgan Hill. Bills are processed monthly and based upon actual water consumption. Read more about general information.

The "Water Consumer Confidence Report (PDF)" is a yearly publication which provides our customers with water quality data. 

Provisions of the California Health and Safety Code specify that public water systems serving more than 10,000 service connections must prepare a Public Health Goals report on water quality every three years. 2016 Public Health Goals Report

Start or Cancel Water Service

You start service by coming into or contacting utility billing at least one business day before services are requested. The city requires all customers to complete and sign an application/contract form, then submit it along with a legible copy of the primary account holders driver's license.
To cancel services, you must contact utility billing, in writing, at least one business day prior to the cancellation date requested. All requests to cancel service will shut water off on the morning requested. You may also request cancellation by using our Online Cancellation Form.

Direct Pay Information

The utility billing office currently offers a direct pay option to make paying your water bill easier. Sign up with Direct Pay and have your water/sewer bills automatically deducted from your checking account. Direct Pay Form (PDF).

How do I report a leakage?

If you see a water leak, you may report it online. If you see a sewer leak in the street, you may report it here.

Additional Questions About Your Water / Sewer Account

For more information or questions regarding your water/sewer account, you may contact the Utility Billing Office.
Ph: 408-779-7221
Fx: 408-778-1564

Additional Ways to Save Water and Money

For more information on ways that you can conserve water and reduce your monthly bill, visit our Water Conservation page.