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The City of Morgan Hill franchises its cable services with
Charter Communications. The Environmental Programs Division
oversees the franchise agreement. Charter Communications is
the only cable service provider.
Federal Communication Commission laws and regulations provide
oversight of the cable industry. Local government regulation
is limited to franchise compliance of local cable television.
The City plays an important role in advocating for residents
in the community.
Tips for Getting Good Service
- If you have questions, always contact
Charter Communications first,
at 866-731-5420.
- Always get the name of the person who
handles your call.
- Make sure you give the customer service
representative the name of the person on your bill. This
will help them figure out who you are.
- If your question is not satisfactorily
resolved, please get in touch with the City by e-mail
or call 779-7247.
Cable Complaint Form
If you have a cable complaint that you have been unable to resolve by calling Charter directly, you may fill out a Cable Complaint Form and return it to us. We will work with our local Charter representative to help resolve your problem.
Morgan Hill Television Channel 17
Get the inside scoop on what's going on in the City as it
happens LIVE! City Council and Planning Commission meetings
air on Channel 17.
Channel 17 Schedule
Visit our agenda
page for detailed information about each meeting.
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