Transportation & Utilities

Transportation

Valley Transportation Authority (VTA) Announces More Service Changes

VTA remains on a modified schedule for essential travel to hospitals, health care facilities, pharmacies, grocery stores, food banks, shelters and other essential destinations during this time of extraordinary uncertainty. VTA is still not collecting fares and is asking customers to observe social distancing measures by boarding through the rear door, if able, and by maintaining at least six feet of distance from other passengers.

Visit the VTA website to get the latest information on services. 

Utilities

City of Morgan Hill water and wastewater services

To assist our residents and businesses during these uncertain times, Morgan Hill will not assess late penalties nor terminate services due to delinquency during April. We ask customers to reach out to Utility Billing for more information or request a payment arrangement.

Pacific, Gas & Electric

PG&E has implemented a moratorium on service disconnections for non-payment. This suspension will apply to both residential and commercial customers and will remain in effect until further notice. To further support customers who may be impacted by the pandemic, PG&E will offer its most flexible pay plans to customers who indicate either an impact or hardship as a result of COVID-19. More information can be found on their website. 


PG&E announced that residential customers will receive the California Climate Credit on their bills during the April billing cycle. The credit totals $62.91 for PG&E residential customers receiving both natural gas and electric service. For natural gas-only residential customers the credit will be $27.18, and for electric-only residential customers the credit will be $35.73.

PG&E will continue performing electric work consistent with the Governor’s priorities for essential services and for the safety of our customers and communities including:

  • Emergency response to restore electric service;
  • Work to further the preparedness for Public Safety Power Shutoff (PSPS) events as directed by the California Governor’s Office of Emergency Services (Cal OES), CAL FIRE and the California Public Utilities Commission (CPUC);
  • Enhanced and routine vegetation management;
  • Critical maintenance; and
  • Work associated with our Wildfire Mitigation Plan.

PG&E electric crews also will proceed with new business work to support residential projects with residents ready to move in; new business projects related to medical facilities, agencies, labs, manufacturers or businesses supporting COVID-19 response; new business projects in support of homeless shelters, elder-care facilities, grocery stores and restaurants providing take-out service.


Recology South Valley

All trash must be bagged and placed inside Recology cart(s) or personal can(s). Read the full announcement for more information. If you have any questions regarding these changes, please contact our customer service department at 408-842-3358.