Who will be my driver?

MoGo drivers are CLS employees. CLS is the transportation service company operating the MoGo vehicles. All drivers are screened before they are hired and have received specialized safety training, including incident prevention.  

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1. How do I schedule a MoGo ride?
2. Where can I board MoGo?
3. What type of seats can I book?
4. Children & Youth: What is MoGo's policy for car seats?
5. How do I cancel or change a scheduled ride?
6. How do I pay for my ride?
7. How do I know when a driver will pick me up?
8. Is the MoGo service ADA acccessible?
9. How long will the driver wait for me?
10. What if I cancel or do not show for my ride?
11. How will I recognize my MoGo ride?
12. What if I don't have a smartphone?
13. What if I am traveling with a pet?
14. Can I book in another language besides English?
15. How do I qualify for a discounted fare?
16. Who will be my driver?
17. Do all MoGo drivers have a background check?
18. What other modes of transit can I connect to?
19. Is this service meant to replace bus service?
20. How is MoGo funded?
21. Will I be able to rate my trip?
22. What if I have comments, concerns, or questions about MoGo?